This Data Protection Policy explains how Lydia Taylor Floristry collects, uses, stores, and protects your personal information, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

What We Collect

We may collect and process the following types of personal data:
 

• Name

• Contact information (email address, phone number)

• Wedding or event date and venue details

• Floral preferences and design details

• Payment and invoicing information

• Communication history (e.g. emails, messages, order notes)

 

How We Collected Your Personal Data

 

We collect personal data when you:

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• Make an enquiy via email, website or social media

• Book our floristry services

• Provide information to help us fulfil your order

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Why We Collect Your Personal Data

 

We collect your data to:

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• Deliver floristry services you have requested

• Respond to your enquiries and manage our business operations

 

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How We Store and Protect Your Data

We are committed to keeping your personal data secure. We take appropriate technical and organisational measures to protect it including:
 

• Password-protected devices and email accounts

• Secure cloud-based storage for digital files

• Locked storage for any physical paperwork

• Limited access to data by authorised personnel only

We do not sell or rent your personal data.
 

Your Rights

You have rights under UK data protection laws, including the right to:
 

• Access the personal data we hold about you

• Request correction of incorrect or outdated data

• Request deletion of your data (when legally possible)

 

Cookies and Website Usage

Our website uses cookies to enhance your experience and gather basic analytics (e.g. site traffic, most visited pages). You can control cookie settings via your browser at any time.